Covington Area Transit System (CATS)

Address:        Covington Area Transit System
274 Hillcrest Drive, Mailbox 14
Andalusia, AL 36420
 
Location: Covington County Administration Building
260 Hillcrest Drive
Andalusia, AL 36420
 
Hours: 8:00am - 5:00pm -- Monday - Friday
 
Contacts: Krystal Bonds, Director
 
Phone: (334) 428-2667
 
Fax: (334) 428-2606

CATS Service Information

The CATS transportation program was established to provide the citizens of Covington County an easy-to-use, low-cost method of transportation.

CATS vans are equipped with wheelchair lifts in order to provide services to the elderly or disabled.

CATS services are available to all Covington County residents regardless of age and/or ability.  The system offers demand-response scheduled trips, picking up passengers at the door and transporting them to doctor appointments, nutritional sites, pharmacies, grocery and clothing stores, beauty/barber shops, work, and even social events.

Our goal is to provide high quality, cost-effective transportation services to all residents of Covington County, utilizing safe, courteous and responsible personnel.

Hours of Operation

8:00 a.m - 5:00 p.m. (On Road)

8:00 a.m.- 5:00 p.m. (Office)

CATS will be closed on all County Holidays.

HOW TO SCHEDULE A RIDE

1. Call (334) 428-2667 by 3:00 p.m. at least the day before the desired day of transport.  Same day trips are based on availablity.

2. Be prepared to give the dispatcher the following information:

  • Your Name
  • Your Physical Address and Directions to that Address.
  • Date and Time of Requested Transport.
  • Your Telephone Number.
  • Destination (Address of Destination if Needed).
  • All Additional Stops.
  • Whether You Have Need of the Wheelchair Lift or Other Special Assistance.

There are at times, unavoidable variances in schedules so passangers are asked to be ready for pick up 30 minutes prior to scheduled pick-up time.  Passengers should also be prepared for a 30 minutes delay in pick-up time.

For the convenience and comfort of all passengers, there will be no smoking, eating, or drinking allowed on any CATS vehicle.

Fares (Subject to Change):

  • $4.00 Round Trip* (within City limits)
  • $7.00 Round trip* (outside City limits)
  • $8.00 Round trip* (within County)

*Stops in different towns will be 1 round trip fare plus 1-way fare.

**Children 5 and under ride free, but must be accompanied by an adult; all ages over 5 will be FULL FARE.

***Two stops within the same town are included in the price of round trip; all additional stops will be $1.00 per stop.

****Fares are due when passengers board the CATS vehicle.  MUST HAVE CORRECT CHANGE.

*****Non-medicaid provider.  Vouchers must be redeemed and fares paid in cash.  

Handicap Accessibility:

CATS is proud to provide reliable, reasonably priced transportation for Covington County citizens who require wheelchairs or have other mobility restrictions.  All vehicles are specially equipped with grab rails as well as 8 to 10 inch well-lighted and striped steps.  The driver will assist with normal boarding and de-boarding; however, if further assistance is needed, be prepared to have someone accompany you.  The person assisting is allowed to ride at no charge.

Advertising:

CATS provides local merchants with the opportunity to purchase advertising space on CATS vehicles.  Anyone interested in purchasing advertising should call 334-428-2667.

THANK YOU

CATS would like to thank everyone who uses public transportation; we encourage your support of this much needed service.

Your support will help keep our vans rolling to serve the people of Covington County.

TITLE VI NOTICE:
CATS operates its own program without regard to race, color or national origin.  For more information, including the complaint procedure please contact:
Coordinator
Covington Area Transit System
274 Hillcrest Drive Mailbox 14
Andalusia, AL 36420
(334) 428-2667

CATS Policies and Procedures:

To request a copy of any specific CATS policy and/or procedure, please contact the CATS office at 334-428-2667.